Identifies and develops sales leads Develops and implement comprehensive sales and marketing strategies to meet sales objectives in assigned territory and business objectives for retention and growth. Develops, executes, and drives ASH's Clinical Programs sales distribution through health plan and other sales channels. A poised professional who makes a highly positive fir

Interfaces with various practitioner types to promote American Specialty Health and to execute practitioner contracts. Makes outbound telephone calls to prospective practitioner types. Meets the minimum required outbound calls per day and per week, as specified by management. Utilizes contact management database. Adheres to standards and practices as outlined in the Pract

Outreach and educate contracted practitioners to ensure compliance is met. Conduct regular Access to Care Surveys to ensure compliance with regulatory and health plan requirements. Outreach to practitioner network of practitioners who have not validated their demographics in order to meet regulatory requirements. Conduct audit to confirm current directory listing informat

Fitness Center retention and rate revision outreach. Provide follow up to assigned rate revisions and collect fitness center data and report accurate information. Provide follow up to assigned fitness center resignations. Maintains confidentiality of all fitness related records and files. Processes outreach requests to fitness centers and key decision makers within specif

Answer incoming calls in a professional, accurate, timely and courteous manner. Ascertain the nature of the call and record information in the Communication Log. Look up member information using proprietary ASH systems and provide information to the caller. Forward logs requiring further research to the appropriate department. Transfer callers to the appropriate queue if

Leading a portion of a growing DevSecOps engineering team. Develops project plans, specifying goals, strategies, resource allocation, and scheduling. Coordinates activities of DevSecOps engineers to ensure goal achievement within identified timeframes. Researches and evaluates technology and processes; makes recommendations to improve team performance, productivity, and s

Supervision of call center talent acquisition team. Ensures talent acquisition team is meeting goals and objectives for filling operational and call center positions. Collaborates with and provides direction and coaching to leadership and department managers to understand required knowledge, skills, and abilities for open positions. Oversees recruitment strategies for ope

Maintains existing and develops new mapping across a variety of file types, manages inbound file/data processing, develops new files/reports. Manages a range of EDI transactions including enrollment, benefits, claims, and financial transactions. Independently develops and reviews mapping and translations between data elements for file feeds. Leads the implementation of ED

As directed by management and with minimal supervision, responsible for completing review of privacy related provisions in contracts and other privacy forms/processes that support the company's business in relation to vendors and third parties. Ensures that appropriate language to ensure compliance with state and federal laws, client contractual requirements and accredita

Interfaces with various clinical practitioner types to promote ASH and to execute practitioner contracts for key health plan clients to support relationships and to provide delivery system updates. Maintain ongoing focus for productivity in a fast paced environment and meets deadlines in an environment where priorities may change. Ability to display effective presentation

Interfaces with various clinical practitioner types to promote ASH and to execute practitioner contracts for key health plan clients to support relationships and to provide delivery system updates. Maintain ongoing focus for productivity in a fast paced environment and meets deadlines in an environment where priorities may change. Ability to display effective presentation

Provides support to the Facilities Service Desk. Performs routine services including meeting and event coordination. Represents the Facilities department and ASH in a positive, friendly manner. Manages the Facilities Service Desk creating work order assignments using critical thinking. Supports administrative service tasking including shipping and receiving, mail, breakro

Reconciles, resolves, and researches 2 step claims and payments to ASH. Receives and sorts incoming mail including paper EOBs, faxes, Interoffice Mail, and Health Plan letters. Downloads electronic EOBs from Health Plan Portals. Count and scan EOBs and Health plan letters for distribution and track counts into daily inventory. Manually reconciles claims for payment from H

Leads writing staff. Manages team of writers/editors, content managers, and content specialist(s) within marketing Sets goals and objectives for staff that ladder up to company goals. Assists staff in resolving issues. Evaluates staffing needs; responsible for hiring as needed. Coaches, counsels, and trains staff; promotes staff engagement. Works with the Senior Vice Pres

Work incoming requests from end users via telephone, e mail and the ticketing system in a courteous manner. Log all Service Desk interactions in our ticketing system. Daily review of open or escalated tickets; review/update/follow up/close open or escalate tickets. Work cooperatively with fellow IT members to create and maintain a knowledge base for systems use and develo