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 Moving Up the Ladder - Managing Difficult Personalitiesby Lisa Woods and Tim Muma - Apr, 2013 Having diverse individuals and personalities at work has its pros and cons. The varied perspectives, vision and demeanors can create an all-around, solid workforce; however, it also means trying to manage these often contrasting styles and attitudes, some of which are difficult. Tim Muma speaks with Lisa Woods, Founder and CEO of ManagingAmericans.com, who brings more than 20 years experience leading and managing others to go ... |
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Moving Up the Ladder - Results-Only Work Environment (ROWE) by Jody Thompson and Tim Muma - Mar, 2013 The nature of work and employees continues to change over time, leading some to believe that companies need to adjust their thinking and strategy to better fit with the times. Jody Thompson, Co-Founder of CultureRx and Co-Creator of ROWE (Results-Only Work Environment), stresses to Tim Muma the need for flexibility and trust in the workplace by placing the emphasis of an employee's success on their performance, regardless of w... |
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Nobody's Perfect - Managing and Responding to Poor Performance (Pt. 1) by Steve Kessel and Tim Muma - Mar, 2013 Not every employee is going to be a superstar, but how an organization handles poor performance goes a long way in determining the overall success of a company. Steve Kessel, a training specialist for MRA, explains to Tim Muma the many considerations that go into a company's strategy and execution when handling poor performers - whether it is skill-based concern or behavior-related issues. He also gives some advice on areas ma... |
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Moving Up the Ladder - Retaining Your Employees by Chris Woolard and Tim Muma - Mar, 2013 Due to a number of factors, employees are often on the lookout for a new job, with a recent study by the Harvard Business Review citing 69% of current employees passively looking right now. Chris Woolard of Walker Information, a Senior Consultant and blogger on Loyalty in the Workplace, gives Tim Muma some ideas on how employers can help to retain these employees and perhaps instill some loyalty. Disengagement and a disconnect... |
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How Supervising a Small Group Prepares You for the Big Stage | Learning to Lead by Dawn Lennon - Mar, 2013 Bad supervisors are everywhere. Some know they’re bad and don’t care. Some are clueless. But most desperately want to do better. Most of us don’t want to go to work and be known for doing a poor job. Too often, new supervisors were great technical performers inexperienced in how to lead others. Once they’re in the job, they discover that their success is measured by how well others perform under their direction. Th... |
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The 5 Disciplines of Genius-Makers by Dr. Maynard Brusman - Dec, 2012 Some bosses make us better and smarter by eliciting and revitalizing our intelligence. Others seem to stifle intelligence and capability, always wanting to be seen as the smartest person in the room. They suck the energy out of the team, whose members end up looking or feeling dumb. IQs seem to drop, and meeting times double. Multipliers follow five principles to bring out the best in people. Each allows workers to stretc... |
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How To Become Memorable by Deborah Brown-Volkman - Nov, 2012 What do you want to be remembered for? Think about a few top executives whom you admire. Ask yourself what makes them memorable. It’s likely you can think of specific qualities, expertise or accomplishments for each. Now, think about your own career. What are you admired for? As an executive, you have already accomplished a great deal in your career. But not every executive is influential within their own industry or hi... |
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Genius or Genius-Maker? How Smart Leaders Bring Out the Best in People by Dr. Maynard Brusman - Nov, 2012 I’ve learned over the years that my most inspiring executive coaching leadership clients are congruent with how they feel and what they say. They get excited in my office telling me inspiring stories that engage their people. They are honest, humble, optimistic, and forward thinking. Emotionally intelligent leaders know that creating a workplace culture and climate where emotions are appropriately expressed increases engage... |
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How to Give an Effective Performance Review by Heather Mundell - Oct, 2012 Most of us crave meaningful feedback at work. It's natural to want validation and acknowledgment for our accomplishments, and many of us wish we could hear constructive criticism more often to help us learn and grow. Yet the tool that organizations give managers, the dreaded performance review, is pretty universally loathed. Most managers aren't well-trained on how to give effective feedback. They forget the importance of ... |
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Three Master Skills for Managers by Heather Mundell - Oct, 2012 By the time managers and small-business owners call me, they’re pretty frustrated and discouraged. They’re a good fit for their job. They’re well-respected. And they’re struggling. Typically the struggles look something like these: • Underperformers on the team • A demanding boss who’s never pleased • Too many projects and not enough resources • Exhaustion While each struggle is unique, there are three skills t... |
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360° Answers: Should Managers Ignore Minor Offenses? by Alexandra Levit - Oct, 2012 Each of our workplace experts has weighed in on the following question from a reader to give you four points of view. Here’s the question, with our experts’ responses below: "As a manager, I know how to handle big performance issues; people need to be warned, given time to improve, and then either shape up or ship out. I’m wondering, though, about less severe issues and how to properly handle them. One of my bigges... |
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Does Gen Y Want to Run Your Company? by Alexandra Levit - Oct, 2012 Bruce Tulgan is one of the top thinkers in the world of generational differences and intergenerational communication. In fact, he has served as a mentor to me in this space for the better part of a decade. On his blog, Bruce recently shared this scenario: At a major food conglomerate, summer interns are usually given an assignment, such as a big data-entry project, that they can complete during the course of their sum... |
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Help Them Grow or Watch Them Go by Alexandra Levit - Oct, 2012 I am very fortunate to count Beverly Kaye among my smartest and savviest mentors. For those of you who might not know her, Bev is a pioneer in the field of talent management and career development and continues to innovate at the helm of a large HR consultancy and with her new book, Help Them Grow or Watch Them Go. Besides the title, I also love that the book debunks myths (Blind Spots, anyone)? Here are a few Bev offers... |
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Are you a Good Leader? by Nicholas Dillon - Sep, 2012 A leader is not born. A leader is created and the whole process starts inside the most dangerous place you’ll ever encounter – your own mind. How can you become a strong leader who inspires others, drives people toward excellence, holds people accountable, and instills a sense of trust? Learning what makes a great leader is your first step. Here are some things you can do to become the leader you’ve always wanted to ... |
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